You (or the person you submitted the request for) will receive an email within the next 5 minutes confirming the information provided and providing a request confirmation number that will allow us (and you) to track the progress of your request.
If you need assistance faster, please call us at (937) 877-3600. If you get our voicemail, please leave a message. Any voicemail received is emailed to our team immediately and will be responded to quickly.
We place a high value on our staff’s personal time. If your request is outside of standard business hours*, please note that our hourly rates are higher. If this is not an emergency, you may want to consider whether the additional costs are worth it before calling.
*Standard business hours are:
- Monday through Friday, 7:30 AM to 6:30 PM
*Extended business hours are:
- Monday through Friday, 6:30 PM to 7:30 AM
- Weekends (all hours)
- Holidays (all hours)
*Holidays:
- New Years
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving and the Friday after
- Christmas
